All In The Family

“Take care of your people and your people will take care of your customers” 

—Brett Bacho, Kitchen Magic President

Often we spend more time with co-workers than we do with our own families. Work should be a place where contributions are acknowledged, and our talents and skills are utilized to help develop a fulfilling career. 

Kitchen Magic has always been a family business.  Over the years, our family has expanded to include nearly 300 employees and their families, many of whom now have friends, sons, daughters, husbands or wives working with us.

Employees often tell us that Kitchen Magic is a workplace where colleagues feel like a second family and a place of business feels like a second home. We thought it would be fun to ask for their ‘two cents’:

In-Home Representatives

“Working for Kitchen Magic for almost 20 years has been a truly rewarding experience.  Being part of a family run business and knowing that I am appreciated for my contribution to its success makes it a pleasure to continue working past my retirement age. I enjoy my relationship with those I work with and the wonderful friends I’ve made.  Its been said that if you like what you do, you will never have to work another day in your life.  Well that applies to me so I guess I won’t be working for at least another 5 years and possibly longer.”- Ken Maragni

 “I enjoy the professionalism of Kitchen Magic.  I enjoy the performance of Kitchen Magic.  I enjoy the integrity I bring to the customer.  I enjoy the comfort of knowing that Kitchen Magic will constantly “have my back”.  I enjoy our once a month meetings and Brett's positive energy.” - Marvin Moskowitz

“The togetherness, love and support from everyone in one company that truly has a “family” spirit. Customers as well as employees are easily left with that feeling.”- Jon Chester

"In more than four years, not even one complaint from my customers! Any and all problems are taken care of immediately and with utmost concerns for clients’ satisfaction." - Alan Pomper

"As a custom kitchen designer, I most enjoy representing a product and service that I can stand behind and believe in.  It’s not an obligation, it’s my privilege!" - Cindy Galanti

“I know that when I promise a customer something, whether it be a certain installation date, duration of installation, samples to be sent, warranty after installation, Kitchen Magic follows through with it.” - Joe LaReau

“The most enjoyable part of working at Kitchen Magic is the co-operation and hard work put forth by everyone behind the scenes.  The installers and in-home representatives get all the praise in the customer response letters but the customer doesn’t realize all the little and not so little things that go into each and every successful kitchen that we install.  I am happy and grateful for Kitchen Magic because they make my job easier and less stressful.” - Joe Deluca

With over 20 years of company service, I have learned to know I will always have a professional, honest and caring group backing my words. Thanks for all the great years!" - Barry Ziskind

It is with great pleasure that I write this.  Kitchen Magic found me and gave me a chance at what has turned out to be a wonderful career.  Everyone on this team makes me feel like I am part of not only a winning organization, but part of a family too.  I get a strong feeling of belonging here.  What I enjoy most is being able to spread that magic and share it with others." Ed Stec

I tell customers it’s like dealing with and working for Disneyland --everyone behind us is so helpful and polite--It's amazing!" - Bill Bernard

INSTALLATION & PRODUCTION DEPARTMENT

 "I like being part of a company that takes good care of its customers and provides a valuable service with top quality goods.  Our customers get alot of value for every kitchen dollar.  We use sturdy materials and durable finishes and all the top installers work for Kitchen Magic.  I'm proud of Kitchen Magic!" -Scotty, Drafting

  “I most enjoy the staff and management.  The people are great to work with and great to work for.” - Nancy

“One thing I like about working for Kitchen Magic is that I feel when I have a suggestion or think something can be changed that everyone listens to what I have to say and really puts my view in consideration.  Another thing is when its break time no matter where you go in the shop building you can hear someone playing a guitar.  That brings a positive energy throughout the crew.” - Morgan Betsy

“The friendly work atmosphere and the Monday-Friday work week.  And of course in turn, supplying customers with my quality workmanship.” - Greg Dickinson

“Being a parent of two young children, a lot can happen that will interrupt your day.  I appreciate Kitchen Magic’s flexibility with my schedule and being a family based company Kitchen Magic recognizes that family comes first!!" Gregg Mofle

Kitchen Magic provides an environment that not only provides excellent customer service to their clients but also to their employees.  They truly care about their employees.  It is a pleasure working for Kitchen Magic."  - Bill McCreery “Billy Pipes”/Plumbing

What I enjoy most about being part of Kitchen Magic is the ability to have flexibility in my work schedule when needed. - Gregg Schultz/Drafting

ADMINISTRATION & CUSTOMER SERVICE

The family atmosphere!  The office staff is one of the best around.  The company is driven to not only provide the  absolute greatest customer service, but the same to employees as well.  It is impossible to come to work and have a bad day.  When you come in and all you see is a sea of smiles, how can you go wrong?  Kitchen Magic is the best place to be! -Tonya Mecsey

I enjoy many things about Kitchen Magic!!

1) The family atmosphere—the feeling of being an intricate part of a large, active and friendly family.

2)  It has been an inspiration for me through the years to see Kitchen Magic grow from a small company to a most successful large one.

3) I find it a pleasure to go to work each day; a privilege not to be taken for granted.

 - Rose Felver

I love the people here.  It is like having another family.  I only work one day a week, but I couldn’t imagine not being here.  The owners have hearts of gold, always looking out for everyone there.  I have never worked for a company that cares so much about their employees. - Ed Johns

Caring & Flexibililty.  Kitchen Magic puts the needs of employees first, we are able to put the needs of cusotmers first. - Jeanette

OFFICE/HUMAN RESOURCES

“I have worked for Kitchen Magic for over 20 years.  It has been a wonderful experience to watch the company “grow up” over those years.  The different positions I have held in the company have provided me with an overall knowledge of Kitchen Magic, what Kitchen Magic stands for, and the commitment to all the employees.  I have to say one of the best things about Kitchen Magic is the people.  I truly feel that this is my second home and family.  It is a pleasure to come to work every day!” - Bette Mayers

MARKETING

“The magic of Kitchen Magic is its community of true teammates all striving together to do great things.  It’s a place where everyone is given creative rein and the chance to contribute.    I end every day with a feeling of accomplishment and that I’m part of something amazing.” - Linda Fennessy

 “Working for Kitchen Magic is the greatest experience I have ever had in the work field.   Not only does everybody work together as a team but you are truly treated as if you are part of the family.  Each and every morning I wake up and look forward to another wonderful day at work.” - Jerri Stocker

“What I like most about Kitchen Magic is the friendly environment I work in.  Everyone is always willing and ready to help you.  And even if you just want to talk, someone is always there to chat with.  The attitudes and the feelings here are positive and I think that’s the best thing ever.” - Sammy Sebring

I like working for Kitchen Magic because it is a friendly and informal company which makes it pleasant.  Managers treat employees fairly and decently.  If there is a problem, they are understanding about it.  It is like working with family. - Eleanor Seynchak

MARKETING/FIELD REPRESENTATIVES

I will be working for Kitchen Magic 15 years in June! I enjoy my job for two reasons: First—I’m a people person and I believe in the company.  When I’m working I try to make it fun; I like socializing with the people I meet.  I let them know what a good company I work for and tell them the history, warranty, winning national awards and the list goes on.  Second, I have been many different places, met famous people and made lasting friends.  Kitchen Magic made that happen! - Joan Foster, Rockaway Mall and Special Events

I most enjoy when customers come up to me and brag about Kitchen Magic's performance and the pleasant people at Kitchen Magic. -Ray Gallant, Special Events & Markets

"As someone who enjoys talking to people, I really like it when a customer seeks me out to tell me how much they love their new kitchen.  It has happened to me numerous times and I always learn something new about Kitchen Magic that makes me proud to be your face to the public." - Dean Wallace

“Flexibility of hours, all crew are great and we all are working for the same goal.   The automated check-in and out is a great advantage.  Moving from location to location is great and not boring! - Michael Weiss

“I enjoy talking about the behind the scenes activities of Kitchen Magic.  People enjoy hearing all about us and relating the good things that are happening to those with completed contracts. - Robert Olsen

I enjoy hearing good things about our company from our customers.  They’ll say things like; “Kitchen Magic, you did my kitchen, we just love it” or “you came to my house, we were so impressed you made our decision easy.”  Not only do you take great care of your customers, but you make sure that your employees are happy as well.  It makes me proud to be a part of such an outstanding company.  Thanks for the opportunity." - Vera Allen 

1) The people at Kitchen Magic

2) Getting out and talking to people

3) Talking about kitchen design”

- Stuart Berkowitz, Bridgewater Commons Mall

“What I enjoy most about working with Kitchen Magic is representing a product and providing services of outstanding qualities.  I love helping people more enjoy and increase the value of their house.

Representing a company that does more than what it promises and treats people the way they deserve to be treated makes work meaningful and fun.

I particularly enjoy working with co-workers who are interested, committed and care.

I liked drawing the winners for two $10,000 “Kitchen Makeovers.”  That is not “chump change-call me Vanna White Junior!

Explaining to people how much we want and can help them is challenging.  Learning about what people want to achieve and showing them ideas is fun.

I honestly believe that if you are considering kitchen work and don’t have someone from Kitchen Magic discuss what “magic” we can do for your kitchen, you are shorting yourself.” - Ruth Unger

“1) The meeting of people everyday and the wide latitude of interacting with them in order to: Generate interest in Kitchen Magic, our products and assisting with their ideas for kitchen remodeling.

 2) The pride of being with this winning organization.

 3) Management’s assistance to give flexibility to those of us who are field marketing representatives.”

 - Paul Butler

 “I love when I offer people to sign up for a free raffle and the tell me that Kitchen Magic has already did their kitchen and how happy they are with the outcome-but even more than that how nice everyone is from the beginning to end and also how willing we (Kitchen Magic) were to please and satisfy them completely .  Even though I didn’t the lead I am happy to work for a company with such pride.” - Bonnie Tenen-Kraiem

“It is great to work for a company where each and every one of us believes in what we are doing.  No adversity can distract you enthusiasm.  When approached by a comment like this, “Well, ya know people aren’t getting their kitchens done now.”  Best response, They are and they always will have to when it comes to the art of getting leads don’t go by everything you hear.  Kitchen is #1 in a prospects ear.  It’s up to us to make those objections disappear.” - Jessica Perreault 

The owners here have a sense of family values and truly care about the people that work for them.  I enjoy the friendly environment and the fact that the staff as a whole all work together toward a common goal. - Joanne Laux

It is a pleasure to work for KM because in the almost two years with the company they have always understood of my needs.

To work in this line of work you must have a great sense of humor.  I hope to work with Kitchen Magic for many years to come.

What I enjoy most about being part of Kitchen Magic is when customers who have had their kitchens done by us come by and tell me how pleases they are with the results.  They also convey to me how beautiful their kitchens turned out and are very pleased with the speed at which it was done and how courteous and pleasant our installers were.

- Lilian Plotnick, Kings Plaza Mall

I have been with Kitchen Magic over 10 years since you were only in 5 or 6 malls! It has always been a pleasure. Hand on is very important.  We should have (or maybe we do) have more managers like Ken; a gentleman to work with. - Doris Vonk, Paramus Park Mall

I enjoy the feeing of elation from busy days at a kiosk or show and the satisfaction of setting appointments with customers. - Marty Reizes

I enjoy working with Kitchen Magic’s lovely people and my great manager, who is very understanding and fair.  I love what I do and love people.  Every customer is a friend. I love helping make people smile.  It is very important to have appositive attitude and telling people what a great company we are and we do care about our customers and are here to please and help them remodel their kitchens and bathrooms.  We make customers happy; I’ve been told by many people how pleased they are with their new kitchens! - Ida Form, Toms River BJs/Ocean County Mall

1) Meeting people every day and the wide latitude of interacting with them in order to: Generate interest in Kitchen Magic, our products and assisting with their ideas for kitchen remodeling.

2) The pride of being with this winning organization

3) Management’s support and assistance to those of us out in the field. 

 - Paul Butler, Montgomery Mall/BJs Springfield

As a field marketing representative I’m proud to be a part of a wonderful family owned company that has kept its values and promises to their customers over the years, since 1979.  We have great products I am proud to show off, plus I work in great places such as malls, BJ’s clubs and Home Shows.  We get to meet hundreds of people every day  and through our knowledge, friendliness and openness help them decide to become one of our customers! - Ella Yost, Neshaminy Mall 

I enjoy the diversity of the position, working at different locations and the interaction with many different people and representing an excellent product line.  Management is very nice and cordial. - Caryn Gainesburg 

1) The true sense of family created by owners who really care.

2) The ability to create and implement new ideas and programs

3) The opportunity to work with highly qualified people

4) A very professional company

5) Room for growth

6) Dogs in the office

 - Kurt Meyers, Field Marketing Director

OFFICE/CALL CENTER

“I like the work environment, the managers are awesome.  It really feels like we’re a family.  Everyone helps each other out.” - Holly Webb

 “What I like most about Kitchen Magic are the people here.  Everyone is so nice and outgoing, and the managers are always there when you need something.” - Katie Peterson

“What I enjoy about being part of Kitchen Magic is the positive work environment, the friendly people, and the high energy enthusiasm everyone around you in the office has.” - Shannon S.

“I bask in Kitchen Magic’s warm, energizing working atmosphere…I savor time spent with my pleasant, dedicated,  co-workers who believe in Kitchen Magic’s product and mission…the sense of camaraderie that pervades every part of the facility…the feeling that everyone enjoys what he/she is doing and strives daily to make Kitchen Magic the best that it can be…the fact that our Kitchen Magic leaders are good listeners open to suggestions and questions and who stand as a part of , not apart from, the work force…I am made to feel a vital part of the Kitchen Magic team, empowered to work freely to assist our customers make their kitchen dreams reality.” - Bill Pfister

“The best part of working for Kitchen Magic is it is family owned and operated, and working here, you are treated like family, not just a number.  And that same courtesy is passed onto our customers.” - Ryan Marrese